How to Check in as a Patient


To meet with your provider on MD Message Telemed, first you need to use Chrome, Firefox, or Safari browser.  A webcam and microphone are also required.

[NEW] MD Message now supports joining TeleHealth appointments via the following supported mobile browsers: Chrome (Android), Safari (iOS)

Your provider should have given you their personalized room link. It should look like 

To “check-in”:

1. Type your provider's room address into your web address bar(e.g.


 2. Enter your name, mobile phone number, and click "Check-In"


3. You will receive a 4-digit code via SMS to the mobile phone number you entered. Type the code into the verification box and click "Check In"


4. You are now in your provider's waiting room. Click Join Session to enter the room or await further instructions from your provider.


You can join the TeleHealth appointment though a desktop browser or our mobile application.



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