PerfectServe Charge Capture is now MD Coder Pro

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πŸ’‘ Summary

PerfectServe and MDTech are changing their business partnership. In the past, your charge capture application was developed by MDTech (www.mdtech.com), and then rebranded and sold by PerfectServe. Going forward, PerfectServe will continue to serve as your clinical communication solution, and MDTech will support your charge capture needs directly.

How this will affect your organization

MD Coder Pro offers several new features, highlighted by a redesign of the charge entry screen - in MD Coder Pro, what was formerly two charge entry screens has been unified to make capture charges much faster. In addition to the unified charge entry screen, MD Coder Pro’s new global search function allows you to search your favorites list and the entire ICD10 / CPT library at the same time.

MD Coder Pro is a mobile-only upgrade

  • Existing mobile user preferences, profiles, and settings will carry over
  • Existing hospital feeds, patient information, attachments, etc. will not be affected
  • The Perfect Serve Charge Capture Web Portal interface will remain unchanged

What you need to do to prepare

Starting March 15, 2021, you will able to download MD Coder Pro as a separate application and utilize your existing PerfectServe Charge Capture application in conjunction with MD Coder Pro, allowing you to get comfortable with MD Coder Pro. However, all new updates and features will be applied to MD Coder Pro only. Your current version of PerfectServe Charge Capture will sunset April 1st, 2021; after which, you will be migrated to MD Coder Pro.

If you are a provider, consider downloading and familiarizing yourself with MD Coder Pro on your iOS or Android device to prepare for the transition.

If you are an administrator, consider notifying your providers about the availability of the MD Coder Pro App and update your end user training and documentation.

Please contact us if you need assistance with your transition to Pro.

Frequently Asked Questions

Q: When can we start using MD Coder Pro?

MD Coder Pro will be available to you starting March 15, 2021.

Q: Will I be able to use both PerfectServe Charge Capture and MD Coder Pro at the same time?

You are currently able to download MD Coder Pro as a separate application and utilize your existing PerfectServe Charge Capture application in conjunction with MD Coder Pro until April 5, 2021.

Q: Will we need to adjust anything with our interface? 

No, existing hospital feeds, patient information, attachments, etc. will not be affected.

Q: Who should we contact moving forward for new support and account management?

You will contact MDTech for all of your customer needs going forward.

Key Dates

  • 03/01/2021 - Communications Begin
  • 03/15/2021 - MD Coder Pro is available to download (Phase 1)
    • PerfectServe Charge Capture can be used in conjunction with MD Coder Pro
  • 04/05/2021 - PerfectServe Charge Capture will sunset (Phase 2)

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